Spa Policies

Our Booking Policies:

All new client bookings will be asked for a credit card to reserve the appointment time. We do not charge the credit card for services unless asked to do so. Our merchant processor verifies the credit card and gives us an authorization number.

Cancellation Policies:

We require 24 hour notice of cancellation. If we do not receive such notice, the credit card or gift certificate will be used for the full service booked. Gift Certificates, Retail Makeup Purchases, and Series of Treatments are non-refundable.

Arrival Time:

Please arrive 15 minutes before your scheduled appointment. We have made special arrangements to fulfill your expectations. Ask our staff for directions, use our site directions, or map quest to ensure prompt arrival time. Thank you